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Program Associate Correspondence

Company: VirtualVocations
Location: Aurora
Posted on: November 6, 2024

Job Description:

A company is looking for a Program Associate, Correspondence to support individual sponsor inquiries related to the Welcome Corps program.



Key Responsibilities

Respond to support cases based on weekly targets
Identify and match inquiries using standardized responses
Track challenges and trends regarding inquiries received


Qualifications

5+ years of experience in social service program implementation or monitoring
Experience in refugee resettlement or migration-related programs
Strong organizational skills
Experience with Microsoft 365 products; Salesforce experience preferred
Ability to work independently and as part of a team in a fast-paced environment

Keywords: VirtualVocations, Normal , Program Associate Correspondence, Other , Aurora, Illinois

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